Shipping policy

Digital Delivery Policy

The Sashiko Mastery is a digital-only store. We do not ship physical products, so no shipping fees, carriers, or tracking numbers apply to any order.

How delivery works

All purchases are delivered electronically. As soon as your payment is confirmed, you will receive an order confirmation email at the address used at checkout, containing a direct link to access and download your files.

Delivery timing

Digital files are available immediately after purchase — there is no waiting period, and downloads are accessible right away, any time of day.

Access issues

If you don't see your confirmation email within a few minutes, please check your spam or promotions folder first. If you still can't locate it or run into any trouble accessing your files, reach out to us anytime at thesashikomastery@gmail.com and we'll help you get set up as quickly as possible.

No physical shipment

Because our products are digital ebooks and course content, no physical item will ever be mailed to you, and delivery cannot be tracked via postal or courier services.